Find answers to the most common questions about our products, shipping, and policies. If you can’t find what you’re looking for, feel free to reach out to us.
Do you have any questions or comments? We’re here to help! Contact us through our online form, via email, or on our social media, and we’ll get back to you as soon as possible.
Learn more about our shipping options, costs, and delivery times. We strive to make your shopping experience as convenient as possible.
We offer free standard shipping on all orders over $50 within the United States. For orders under $50, a flat rate of $5.99 will be applied. Expedited shipping options are available at an additional cost.
Standard shipping typically takes 5-7 business days. Expedited options are available if you need your order sooner. Please allow up to 2 days for order processing.
At the moment, we only ship within the United States. We are working on expanding our shipping options in the future.
We accept returns within 30 days of delivery for a full refund or exchange. Items must be in new and unused condition with original tags and packaging. To start a return, please contact our customer service.
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package directly through our website or the carrier’s tracking page.
We accept all major credit cards, PayPal, and Apple Pay. For your convenience, we also offer secure payment options through our website.
We are committed to sustainability. Many of our products are made from eco-friendly materials and follow responsible manufacturing practices. You can find more details in the product description.
You can change or cancel your order within 24 hours of placing it. Please contact our customer service as soon as possible for assistance.
To keep your bags and accessories in the best condition, we recommend spot cleaning with a damp cloth and mild detergent. For more specific care instructions, please refer to the product care tag.
Yes, we offer gift wrapping for an additional fee. You can select the gift wrap option at checkout and even include a personalized message.
